Redeeming Skymiles at Delta is impossible
Site Feedback
I have many miles with Delta.
Unfortunately it seems that in the last 5 years I could not manage to use them for any of the flights i needed to take, it seems that redeming skymiles is a legend, even if I try to make reservation several months in advance.
A few years ago I was very pleased with Delta airlines, and I signed up for their frequent flier program SkyMiles.
Unfortunately it has proven extremely hard to use the rewards earned and I
Too bad.
I wish I could transfer the rewards to another program.
My feedback to Delta: (10 Agugust 2005)
-----
- Looked to purchase a trip
- Not able to do what I wanted
- Very difficult
Once you are in a page, there is no clear link to go back and start a new reservation.
Flights returned for a trip are in an unknown order (not price, not number of stops, not travel time) what use is that ?
Making a flight reservation should really be SIMPLE !
-> From where, to Where, When
<- Price, Itinerary, better options (price, travel time)
Your prices seems to be exorbitant compared to other airlines.
Making a reservation skymiles is impossible (redeming skymiles must be a legend), I could NEVER make a reservation for the trip I need.
Quality at Delta went down severly in the last 2 years, and does not seem to be getting any better.
I am sorry I have all my miles with Delta, I wish I could transfer them to another airline.
a suggestion for you:
KEPP IT SIMPLE
I have many miles with Delta.
Unfortunately it seems that in the last 5 years I could not manage to use them for any of the flights i needed to take, it seems that redeming skymiles is a legend, even if I try to make reservation several months in advance.
A few years ago I was very pleased with Delta airlines, and I signed up for their frequent flier program SkyMiles.
Unfortunately it has proven extremely hard to use the rewards earned and I
Too bad.
I wish I could transfer the rewards to another program.
My feedback to Delta: (10 Agugust 2005)
-----
- Looked to purchase a trip
- Not able to do what I wanted
- Very difficult
Once you are in a page, there is no clear link to go back and start a new reservation.
Flights returned for a trip are in an unknown order (not price, not number of stops, not travel time) what use is that ?
Making a flight reservation should really be SIMPLE !
-> From where, to Where, When
<- Price, Itinerary, better options (price, travel time)
Your prices seems to be exorbitant compared to other airlines.
Making a reservation skymiles is impossible (redeming skymiles must be a legend), I could NEVER make a reservation for the trip I need.
Quality at Delta went down severly in the last 2 years, and does not seem to be getting any better.
I am sorry I have all my miles with Delta, I wish I could transfer them to another airline.
a suggestion for you:
KEPP IT SIMPLE
